Support - Interactive Fitness

Support

Your satisfaction is our top priority

Please have the following information ready when you call: facility name, contact name and phone number, and the model and serial number (found under keypad on right side).

Phone: 888-528-8589 ext 2
Email: support@ifholdings.com

Hours of Operation
Monday - Friday
6:00 am - 4:00 pm (Pacific Time)

2013 Holiday Schedule
President's Day (Feb 18)
Memorial Day (May 27)
Independence Day (Jul 4 and 5)
Labor Day (Sept 2)
Thanksgiving (Nov 28 and 29)
Christmas (Dec 25 and 26)

User Guides

Upright / Youth HD
Recumbent HD
S3u / S3y (archive)
S3r (archive)
S2u (archive)
S2r (archive)
Installation Guides

Upright / Youth HD
Recumbent HD
S3u / S3y (archive)
S3r (archive)
S2u (archive)
S2r (archive)
Warranty Information

Standard and Extended Warranty Information
Field Service Guides

Network Guide HD / CyberCycle / S3
Drive Train Cover Removal CyberCycle / S3
Bottom Bracket Removal CyberCycle / S3
Series 3 Seat Collar Replacement Instruction S3u / S3y
(Parts item # 8800.0098.01)
Seat Collar Replacement Instruction S3u / S3y
(Parts item # 8800.0093.01)
Computer Preventive Maintenance S3
Steering Lube Instructions S3u / S3y
Steering ESU Kit Install Guide S3u / S3y
Windows Steering Noise Suppressor Install Guide S3u
Novo Console V5 Install Guide S3u / S3y
Windows Console Install Guide S3u
Parts Diagrams

S3u (archive)
S3r (archive)
S3u Windows (archive)
S2u (archive)
S2r (archive)

Meet the Team

Support Videos